Thursday, October 8, 2009

Need help deleting a program?

Can anyone help? I am trying to delete my Panda software off oc my computer, but when I click on add/remove programs and click on remove, it says "setup.exe is experiencing a problem and must close" and it will not let me remove it. What can I do to fix this???? Thanks!



Need help deleting a program?computer virus



i dont know what your OS is... but some steps are common through all windows systems..



make sure you are logged in as an adminnistrator...



RUN appwiz.cpl and try to uninstall the program...



then try deleting the registry files for the software and restart the system...



also, i stumbled pon this on the web:



Dear Customer



In order to uninstall the Panda Antivirus Titanium program manually proceed as follows, deleting the entries in the Registry and files detailed below. However, if at any time the entries or files cannot be found, continue with the uninstallation process, as depending on the version installed the files or entries may or may not exist.



Follow the steps below:



First attempt to remove Panda from Control Panel, Add remove programs. Once this is done, make sure that there are no Panda Services running in the Services section in Control panel. Ensure they are stopped and set to disabled.



Open the Registry from Start, Run, write REGEDIT, and click on OK. Highlight 'My Computer' at the top of the list, then go to 'Edit' and 'Find'. Type 'panda' into the box and then click on 'Find Next'. This will search the Registry for panda files. When it brings up a folder or file, press 'delete' or right-click on the highlighted file/folder and select 'delete' from the menu to remove it. Then press 'F3' to search again and find the next Panda entry.

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